ServiceNow ITAM developer

03-05-2024

Brussels

We are currently looking for a “ServiceNow ITAM developer” for Brussels.

DESCRIPTION/PROFILE

·         Experience with configuration and development of IT Asset management (ITAM functions of ITSM and SAM; later possibly also HAM)

·         Experience with ServiceNow components such as Service Catalog, Request fulfillment, Asset Management, CMDB.

·         Experience with technical ServiceNow components such as: business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports, etc.

·         Experience in Software Asset Management and Hardware Asset Management is a plus

·         Experience administering, configuring, developing, and customizing ServiceNow and related integrations

·         Experience with ITIL principles and experience applying ITIL guidance to IT service.

·         Provide ServiceNow Administration and Functional/Development Support to users and process owners across the Organization

·         Provide timely support to user queries and troubleshoot production issues;

·         Perform Systems Integration Testing and manage/coordinate user acceptance testing.

·         Creation of technical and functional documents for ongoing maintenance items and projects

·         Experience with ITSM/ITAM development and administration experience in an enterprise environment with ServiceNow and/or ServiceNow System Administrator Certification.

·         Experience with ServiceNow SAM/HAM

·         Experience with Workflow and Approval configuration

·         Experience with  ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Offer
Freelance or employee (both are possible)

Details
Start: 05/2024
Duration: long term
Location: end of the year +
Languages: French or Dutch and fluent English

Contact